Human-Centered AI for Business Insights – AI That Makes People Better.
Industry Partners
Securely Built on AWS Infrastructure
You Can’t Listen to Every Call Your Team Makes – But CallSense Can
Most managers only have time to listen to a few random calls per week — and often, they’re the wrong ones.
CallSense by Vantedges Technologies automatically transcribes and analyzes every sales and service call your team makes, turning hours of conversations into targeted, actionable insights.
You get crystal-clear reports that reveal:
Who’s closing (and how)
Where scripts or service flows break down
Which reps need coaching — and why
No guesswork. No sampling. Just full-picture intelligence, delivered with the frequency your team needs — monthly, weekly, or custom at scale.
Stop Guessing. Start Optimizing Every Interaction.
See exactly what drives conversions, retention, and satisfaction — all from your call data.
Unlock My InsightsDetailed, Actionable Intelligence for Immediate Results
CallSense doesn’t just analyze conversations — it uncovers what’s really happening inside your business.
Clients saw measurable improvements within weeks of implementation:
30% More Booked Appointments
CallSense discovered that a large number of calls were being dropped during “hot transfers.” Receptionists were answering, but the transfer process was disconnecting customers before they reached the right department. Once the issue was fixed, the business saw a 30% increase in booked service appointments almost overnight.
22% Higher Customer Satisfaction
One representative’s call times were far longer than her peers, which initially appeared inefficient. CallSense’s analysis revealed she was spending extra time resolving complex issues and building rapport. The business reassigned her to a resolution specialist role, resulting in a 22% boost in customer satisfaction and faster handling times across the team.
Improved Performance Across the Team
CallSense highlighted several team members who struggled with tone, pacing, and missed opportunities to close. Instead of reprimands, managers used AI-driven coaching insights — specific feedback on phrasing, empathy, and timing. Within one month, overall conversion rates improved by 18%, and underperforming reps saw the biggest gains.
With CallSense, insight turns into impact.
Every call becomes an opportunity to increase revenue, improve service, and grow your bottom line — automatically.
Features & Benefits
Actionable Intelligence, Built for Real Business Impact
Every Call, Every Insight — Automatically
Most businesses only hear a tiny fraction of their customer conversations. CallSense listens to every call — not just random samples — and automatically surfaces the trends, breakdowns, and opportunities you’d never find on your own.
Benefit: Finally see the full picture of your customer experience without hiring analysts or listening to hours of recordings.
AI That Speaks Your Language
Our human-centered AI learns your business — your terminology, products, and priorities — so it knows what matters most in your conversations.
Benefit: Get insights that are specific to your company, not generic AI summaries that miss the point.
Instant Visibility Into What’s Working (and What’s Not)
From call handling times to tone and sentiment, CallSense shows you exactly what drives better outcomes — and where customers fall through the cracks.
Benefit: Fix issues fast, coach with confidence, and turn missed opportunities into wins.
Reports That Drive Immediate ROI
Your dashboard doesn’t just display data — it delivers direction. CallSense translates raw conversation data into clear next steps that improve revenue, retention, and efficiency.
Benefit: Every report leads to a measurable business result. You’ll see improvements within weeks, not months.
Empowers Teams, Doesn’t Replace Them
CallSense is built to make people better — highlighting what top performers do differently and giving everyone the insights to improve.
Benefit: Raise your entire team’s performance while protecting the human element that makes your business unique.
Secure, Simple, and Scalable
Built on AWS infrastructure, CallSense integrates securely with your existing call system. No tech headaches, no risky data sharing — just plug in and start learning.
Benefit: Set it up once, and CallSense keeps delivering value automatically as your business grows.
You already have the conversations that drive your business forward. CallSense simply shows you what they’re worth.
CallSense Pricing Tiers
Frequently Asked Questions
1. Do I have to upload all my call recordings manually?
No. CallSense connects securely to your existing phone or call platform — there’s no manual uploading or file wrangling. Once connected, it automatically captures and analyzes calls in the background so you can focus on running your business.
2. Is my data private and secure?
Yes. Your data stays yours. CallSense runs on encrypted AWS infrastructure, and we never share or use your recordings outside your account. You control what’s connected and what’s analyzed.
3. How hard is it to setup?
It’s simple. Most clients are connected and seeing first reports within a few days. There’s no hardware, and our team does all the heavy lifting.
4. Will this replace my people?
Not at all. CallSense is designed to make your team better — not smaller. It identifies what your best performers are doing right and gives everyone the insights to improve, faster.
5. How soon will I see results from the recommendations?
Most businesses see measurable improvement within the first month — from higher booking rates to better customer satisfaction. CallSense doesn’t just report data; it delivers insights you can act on immediately for real ROI.
See What’s Really Happening in Your Business Calls
You don’t need another report — you need clarity.
CallSense turns every conversation into actionable insight you can use right now to improve performance, service, and revenue.
Book Your Quick DemoNo pressure, no jargon — just a quick look at how CallSense can deliver results within weeks.
info@vantedges.com | 208-405-0595
250 Northwest Blvd, Suite 203
Coeur d’Alene, Idaho 83814