Privacy Policy

Effective Date: October 8, 2025
Last Updated: October 8, 2025

Vantedges Technologies, LLC (“Vantedges,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website, vantedges.com, and related services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our site, you agree to this policy.

Who we are

Vantedges Technologies, LLC is a U.S.-based technology company headquartered in Coeur d’Alene, Idaho.
We develop human-centered AI tools for business insights and call analysis.
If you have any questions about this Privacy Policy or how we handle your information, contact us at:
📧 info@vantedges.com

Information We Collect

We collect information in several ways, depending on how you interact with our website and services.

Information You Provide Directly

• Name, email address, company name, and phone number (via contact forms or demo requests)
• Any messages, feedback, or files you send us
• Information shared through surveys, chat, or customer support channels
• Payment or billing information if you purchase services directly from us

Information We Collect Automatically

When you visit our website, we and our partners may automatically collect:

• Your IP address, browser type, and device information
• Pages visited, time on page, and referring site
• General location data (city/region)
• Technical information about how you interact with our site

This data is typically collected through:

Advertising pixels (e.g., Facebook Pixel, Google Ads)

Cookies and similar tracking technologies

Analytics tools (e.g., Google Analytics, LinkedIn Insight Tag, Hotjar)

Information from Third-Party Sources

We may receive information from trusted partners such as:

Social media platforms where you engage with our content or ads

Email marketing platforms (e.g., HubSpot, Mailchimp)

CRMs or lead management systems

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Send requested information, proposals, or marketing materials
• Improve our website, products, and customer experience
• Personalize communications and content
• Measure campaign performance and website traffic
• Detect and prevent fraud or abuse

We may also combine information from different sources to create aggregated insights — but we never sell personal information.

Use of AI and Automated Processing

Vantedges develops and operates AI-driven tools (such as CallSense) that analyze business conversations, transcripts, and communication data to generate insights.

We use AI systems in ways that:

• Respect user privacy
• Keep data isolated per client account
• Use anonymized, aggregated data to improve performance

AI analysis is performed under strict access controls and never used to profile individuals or make automated decisions that affect them personally.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand how visitors use our website
• Improve site performance and usability
• Support marketing, remarketing, and analytics functions

You can manage or disable cookies anytime through your browser settings.
If you block cookies, some site features may not function as intended.

Email Communications

If you join our mailing list or sign up for updates:

• We may send newsletters, event invitations, or company news.
• You can opt out anytime by clicking “Unsubscribe” at the bottom of any email or contacting info@vantedges.com.

We never sell or rent our email list.

Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal or accounting obligations
• Resolve disputes or enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

Data Sharing and Third Parties

We share personal information only when necessary to operate our business, including with:

• Service providers (e.g., hosting, analytics, payment processing, email delivery)
• Marketing and advertising partners (for remarketing or lead tracking)
• Business partners or affiliates (when providing integrated services)
• Legal authorities if required to comply with law or protect our rights

All partners are required to use your information only for the purpose of providing services to Vantedges and to protect it under appropriate confidentiality terms.

Data Security

We maintain administrative, technical, and physical safeguards to protect personal data.
Our website is hosted on WP Engine, and all data transmission occurs over encrypted HTTPS connections.
Despite these measures, no system is completely secure. If a breach occurs that affects your data, we will notify you in accordance with applicable laws.

Your Privacy Choices and Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
Right to Know: Request details about the data we collect and how it’s used.
Right to Delete: Request deletion of personal data, subject to legal exceptions.
Right to Opt Out: Request that we do not share your information for business purposes.
Right to Non-Discrimination: We will never deny services or charge different prices for exercising your privacy rights.
To make a privacy request, email info@vantedges.com with the subject line “CCPA Request.”
We may verify your identity before completing your request.

Children’s Privacy

Our website and services are intended for business use only and are not directed to children under 16. We do not knowingly collect information from minors.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies when visiting those sites.

Changes to This Policy

We may update this Privacy Policy as our business or technology evolves.
When we do, we’ll update the Effective Date above and post the new version on this page.
If the changes are significant, we’ll provide notice via email or website alert.

Contact Us

For any questions, requests, or privacy-related concerns, please contact us at:
📧 info@vantedges.com
📍 Vantedges Technologies, LLC
250 Northwest Blvd, Suite 203
Coeur d’Alene, Idaho 83814, USA